Commercial Fears

4/1/2019 (Permalink)

A big fear of many business owners is a disaster striking their building. Not only is it a headache to deal with the situation, but the loss of revenue is another big concern. With everything happening, one can feel overwhelmed and loss. This is where SERVPRO® of Oxon Hill strives in helping these owners. We follow the 1-4-8 Service Response Guidelines. Within one hour from notice of a loss, SERVPRO® of Oxon Hill will contact you to arrange scheduling. Within four hours of the loss notification, a SERVPRO® professional will be on-site to begin mitigation services. With eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person. With the 1-4-8 Service Guidelines, any owner can take a sigh of relief knowing that SERVPRO® will make the remediation process easy and pain free. Additionally, SERVPRO® of Oxon Hill offers business owners a free service called Emergency Response Plan (ERP). With an ERP, a SERVPRO® representative would have gone to the place of business and compiled information from important phone numbers, pictures and locations of shut offs, and have a point of contact in the event of a disaster. An ERP makes it easy for the business to respond to a disaster because all the information anyone would need to respond is in the packet that even employees can use. So, no matter the size of your commercial business, rest assured that SERVPRO® of Oxon Hill will help make it "Like it never even happened."

Why SERVPRO

4/1/2019 (Permalink)

When an unexpected disaster hits your home, it is an emotional and tragic event. Many are left confused and upset, not knowing the next steps to take. Do not fret though, your Service Professionals at SERVPRO® of Oxon Hill are here to help guide you through the remediation process making it as least worrisome as possible! With our crews who have the Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifications, you know you are in good hands. With the highest standard of care, our crews are trained to not only take care of your property, but also you. With constant communication, you will always understand the steps in remediation process of your house. Any questions are answered with a detailed explanation to ensure that there is not any confusion. Whether you occupy the affected home or not, you can rest easy knowing you are being taken care of in the best matter of care provided. SERVPRO® of Oxon Hill also deals directly with your insurance provider to make it easier for you. This limits the time needed to get approvals and helps the remediation process move along swiftly. We know that during this tragic time, the most important thing to you is getting your house back to its previous condition and to move along in your life from the disaster that has occurred to you. With SERVPRO® of Oxon Hill, our goal is to not only remediate your home but also to ake it "Like it never even happened.”

Fire preparedness

3/14/2019 (Permalink)

As children, we have been told repeatedly what to do in case there is a fire in our homes. These lessons stay with us and help keep everyone safe. Between having working fire alarms to an emergency escape plan, ourselves as individuals have made it very important to not only prevent fires, but safely live through one if it happens. Something that is not brought up in school lessons a lot is fire safety for the elderly or individuals with access or functional needs. For those individuals, it may be hard or physically impossible for them to follow emergency escape plans that have been set up due to having different needs. Luckily, there are ways to accommodate so that they themselves are safe in the event of a fire.

Smoke Alarms are very loud and are a clear indicator that there is a fire present somewhere in the house but what would you do if you were hearing impaired? In that case, a smoke alarm with a flashing strobe light or vibrations are available. For visually impaired individuals, they have a smoke alarm that has paused in between each cycle so you would be able to hear any verbal instructions someone else in your home could tell you. Additionally, there are smoke alarms that can be connected to a strobe light outside the home to alert neighbors that there may be a fire and you need assistance.

Fire escape plans are very important, even more important that they are planned out and tested. If you have a wheelchair or a walker, you want to be sure that you can get through the doorways safely in the case of evacuation. Another thing the consider if is there are accessible ramps by the exit doors to assist your evacuation. If you live in an apartment building or a multi-leveled home, it may be best for you to live on the ground floor. Not only does it decrease your escape time, but if you are physically impaired if may safe your life. In the event of a fire, elevators are shut off leaving a stairway as the only means of transportation to the ground floor level. Make sure that you let your family, neighbors, and property manager know of your special needs and fire plan, so they know how to assist you if the time ever comes. Additionally, always keep a phone on you or near your bed just in case. Safety is something to be considered for everyone and is something that needs to be taken very seriously. Your life is too valuable to be lost to a fire.

Commercial Emergency Ready Plan

2/28/2019 (Permalink)

Being the owner and responsible for a commercial building can carry a lot of stress. Not only are you worried about day to day operations, but also what you would do if a disaster such as a fire, pipe burst, or mold should occur. Does your staff know what actions should they take if any of those things happen? Do they know where the main building shut offs are? These are very important questions that any owner should be asking. Being unprepared could mean not only the possibility of secondary damage, but also a larger loss of income. Do not worry though! SERVPRO® of Oxon Hill offers a free service to lift the stress off your shoulders. It is called an Emergency Response Plan (ERP). And ERP not only labels important contacts, but also important shut off sources. Coming in a paper copy as well as a living online document, and owner can easily make sure that even if they are not on the property, they can get an ERP into the right hands. The ERP has not only pictures of important shut offs for a business, but also detailed notes of how one would access it. This makes the ERP valuable for even firefighters and plumbers. With quick action and a contingency plan, and Emergency Response Plan is a very valuable tool for any commercial building. Please take actions to make sure that you are prepared for any disaster that may occur. Call SERVPRO® of Oxon Hill now to schedule your free Emergency Response Plan today at (301) 292-4447!

What you should know

2/11/2019 (Permalink)

What You Should Know about Mold

1. Potential health effect
2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
4. Fix the source of the water problem or leak to prevent mold growth.
5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
   • Venting bathrooms, dryers and other moisture-generating sources to the outside
   • Using air conditioners and de-humidifiers
   • Increasing ventilation
   • Using exhaust fans whenever cooking, dishwashing and cleaning
6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

Oxon Hill Water Damage

1/1/2019 (Permalink)

Oxon Hill Water Damage

Water damage to a residential or commercial location can be very devastating to those involved. The problem is that water damage is one of the leading causes behind building damage that is irreversible. Damage to a building that is not taken care of properly might lead to further loss and damage to the building or location. SERVPRO® of Oxon Hill is a professional water damage company that takes pride in providing high quality service to all their clients in a very timely manner.

Home owners and business owners first step is to seek the services of a professional water damage team like SERVPRO® who are involved with complete water damage restoration, complete cleanups, debris removal, water extraction, drying out the building, cleaning carpets, odor control, sanitizing the building, and more.

Home owners and commercial building owners require a reliable service that is available 24 hours a day, 7 days a week, to handle the situation which could easily get out of hand. Our company hires only the best people to work with clients who are in a very stressful situation. Our team understands how to work quickly with removal and cleanup of the property. The team of specialists will work to bring the property back to normal and livable. Today, water damage is a very prevalent problem for home owners and business owners. It pays to hire the best qualified specialists who guarantee satisfaction.

It is important for our customers to understand that they should follow a few basic guidelines before the specialist arrives for the cleanup. Wait for the cleanup and damage control team to arrive. Never attempt to cleanup with a wet vacuum or electrical cleaning device while the carpets are soggy or there is a lot of water in the room. If possible, shut off the water to the building at the source. Here at SERVPRO® your safety is always a priority.

For water damage cleanup and restoration call us today @ 301.292.4447.

Mold Remediation in Schools and Commercial Buildings Guide

12/11/2018 (Permalink)

Mold Remediation in Schools and Commercial Buildings Guide

Concern about indoor exposure to mold has been increasing as the public becomes aware that exposure to mold can cause a variety of health effects and symptoms, including allergic reactions. This document presents guidelines for the remediation/cleanup of mold and moisture problems in schools and commercial buildings; these guidelines include measures designed to protect the health of building occupants and remediators. It has been designed primarily for:

• Building managers
• Custodians
• Others who are responsible for commercial building and school maintenance

It should serve as a reference for potential mold and moisture remediators. Using this document, individuals with little or no experience with mold remediation should be able to make a reasonable judgment as to whether the situation can be handled in-house. It will help those in charge of maintenance to evaluate an in-house remediation plan or a remediation plan submitted by an outside contractor¹. Contractors and other professionals who respond to mold and moisture situations in commercial buildings and schools may also want to refer to these guidelines.

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on.

Many types of molds exist. 

All molds have the potential to cause health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to mold. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate/clean up any existing indoor mold growth.

Since mold requires water to grow, it is important to prevent moisture problems in buildings. Moisture problems can have many causes, including uncontrolled humidity. Some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s and 90s. Some of these changes have resulted in buildings that are tightly sealed, but may lack adequate ventilation, potentially leading to moisture buildup. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems may include:

• Roof leaks
• Landscaping or gutters that direct water into or under the building
• Unvented combustion appliances
• Delayed maintenance or insufficient maintenance are also associated with moisture problems in schools and large buildings

Moisture problems in portable classrooms and other temporary structures have frequently been associated with mold problems.

When mold growth occurs in buildings, adverse health problems may be reported by some building occupants, particularly those with allergies or respiratory problems. Remediators should avoid exposing themselves and others to mold-laden dusts as they conduct their cleanup activities. Caution should be used to prevent mold and mold spores from being dispersed throughout the air where they can be inhaled by building occupants

CELEBRATE SAFELY THIS HOLIDAY SEASON

12/11/2018 (Permalink)

CELEBRATE SAFELY THIS HOLIDAY SEASON

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

• Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
• Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
• Always unplug tree and holiday lights before leaving the property or going to bed. n Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
• Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
• Keep anything that can catch fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from your stove top.
• Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

 Your local SERVPRO® Franchise Professionals wish you a safe and happy holiday season!

DID YOU KNOW? The top three days for home candle fires are Christmas, New Year’s Day, and Christmas Eve.

Helping the Children’s Aid Society

12/7/2018 (Permalink)

Helping the Children’s Aid Society

Located in Southern, MD since 1934, the Children’s Aid Society has been a beacon for local families who need help improving their quality of life. This non-profit holds many events to give to their community and SERVPRO® of Oxon Hill proudly supports them. Every year, SERVPRO® of Oxon Hill helps with the Children’s Aid Society’s Back to School event, and their Christmas Toy Connection.

The Back to School event provides school supplies for families who would not be able to normally afford it. With the proper school supplies, the children can succeed in their academic year! SERVPRO® of Oxon Hill provides a numerous number of items to ensure the Back to School event goes smoothly. Some of those items are backpacks and lunch boxes, packs of paper, pencils and pens, etc.

The Christmas Toy Connection is one of the biggest programs of the year for Children’s Aid Society. Working with the Charles County Department of Social Services, the program assists over 2,000 children by providing them with Christmas toys and gifts. SERVPRO® of Oxon Hill helps aid this program in two ways. One way is by dropping off the Children’s Aid Society’s toy collection boxes to local business and retrieving them at a later date. The second way is by SERVPRO® of Oxon Hill’s toy donation. This donation is one of the largest campaigns we donate to by buying a large number of toys and gift to be given out.

SERVPRO® of Oxon Hill is proud to help serve an amazing organization as the Children’s Aid Society!

Why SERVPRO® of Oxon Hill

12/5/2018 (Permalink)

Why SERVPRO® of Oxon Hill

There is no disaster that hits home quite like a disaster to your property, home, or business. When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property.

When disaster strikes, depend on SERVPRO® and our network of over 1,700 Franchises in North America. Whether the job is big or small, SERVPRO® of Oxon Hill Professionals will be there to help make it “Like it never even happened” so you can get back to your home or business and on with your life.

On our website, you will find information on the mold mitigation and remediation process and what may take place if you are dealing with a mold loss. There’s also information on services you may never think you’ll need: biohazard, crime scene, and vandalism cleanup.

It’s good to know SERVPRO® of Oxon Hill is here if you ever need us. If you’re in need of cleanup and restoration services, call SERVPRO® of Oxon Hill today @ 301-292-4447.